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When you click on "View Details" next to "Security Status Attention needed", you would see a report which states the name of the 16 client machines which does not carry the latest definitions.Īs an Admin, you did to check the client machines and make sure these machines are updated with the definitions. However, it shows 16 clients which are not updated with latest definitions (which is a concern). United States: 80 (40 from outside the United States)Īustralia: 1300 365510 (+61 2 8220 7111 from outside Australia)Īdditional contact numbers: http:/ Opens a new window / business/ support/ contact_techsupp_static.jspĪs per the Screenshot you have send me, the SEPM console seems to be fine. Http:/ Opens a new window / docs/ TECH58873 Http:/ Opens a new window / docs/ HOWTO55017įor SylinkReplacer for SEP 12.1 utility, Create a case with with Symantec Technical Support Team.

Http:/ Opens a new window / docs/ TECH160964Ģ) Troubleshooting communication problems between the management server and the client Https:/ Opens a new window / connect/ articles/ sep-121-ru2-and-reset-client-communicationįor further Troubleshooting, check these Articles:ġ) Symantec Endpoint Protection Manager 12.1 Communication Troubleshooting SEP 12.1 RU2 and Reset Client Communication Http:/ Opens a new window / docs/ HOWTO80762 Restoring client-server communications by using a client installation package However, for SEP and above, you would need to use the SEPM Internal feature, check this Article: Https:/ Opens a new window / connect/ downloads/ sylinkreplacer-tool-connecting-sep-clients-sepmįor SEP 12.1 clients earlier than SEP, you need SylinkReplacer for SEP 12.1 which is only available with Symantec Technical Support Team. In case of Symantec Endpoint Protection 11.0.x, you can download the SylinkReplacer utility from : Is that Symantec Endpoint Protection 11.0.x OR Symantec Endpoint Protection 12.1? What version of Symantec Endpoint Protection are you running? Secondly, you can contact me anytime in reference to Symantec Endpoint Protection. Why pay a third party person, when you could contact Symantec Technical Support.